Contact Us

Orders

1. How do I place an order?

Select a product, add it to your cart, and proceed to checkout. Fill in your details and confirm the order.

2. Can I change or cancel my order?

Yes, if the order has not been shipped yet. Please contact us as soon as possible.

Payment

3. What payment methods are available?

We accept card payments (Visa, Mastercard) and other methods available at checkout.

4. Are payments secure?

Yes, all payments are protected (SSL).

Delivery

5. How long does delivery take?

Estimated delivery : 2–3 working days within the United Kingdom.

6. How much is delivery?

Shipping cost is shown at checkout.

7. Do you ship internationally?

Yes, we ship within the United Kingdom and to selected countries. Available destinations and shipping costs are shown at checkout.

Products

8. Are the products new?

Yes, all products are brand new.

9. What are saw blades used for?

They are used for cutting wood, boards, and construction materials – details are in the product description.

10. Do saw blades fit every machine?

No. Please check diameter, bore size, and teeth count before purchase.

11. How do I choose the right blade?

Check:

• diameter (e.g. 115 mm, 230 mm, 305 mm)
• number of teeth
• material type

12. What are drill bits used for?

Drill bits are used for drilling wood, metal, and other materials depending on type.

13. Are the products suitable for professional use?

Yes, they are suitable for both professional and home use.

14. Do products come with a warranty?

Yes, products are covered according to applicable law.

Returns & Complaints

15. Can I return a product?

Yes, you have 14 days to return the item.

16. Does the product need to be unused?

Yes, it must be in original condition.

17. What if the product is damaged?

Please contact us and we will help resolve the issue.

Contact

18. How can I contact you?

Via contact form or email on the website.

19. When do you respond?

Usually within 24–48 working hours.